Refund Policy
At EverydayCommonsHub, we take pride in the quality of our pizzas and customer satisfaction. Our refund policy aims to ensure that every customer has a positive experience when purchasing from our website, everydaycommonshub.sbs. Please read the following terms regarding refunds and exchanges.
Cancellation Policy
If you need to cancel your order, you can do so without any charge before we have begun preparing your pizza. Once preparation has commenced, we cannot accept cancellations. We advise our customers to call us directly at +44 20 7946 0958 for immediate action regarding cancellations.
Refund Eligibility
If you are dissatisfied with your order due to a mistake on our part or if the order does not match what was specified during the purchase process, you may be eligible for a refund. Eligible refund cases include:
- Incorrect pizza variety
- Missing items from your order
- Pizza delivered is not what was ordered
- Unsatisfactory food quality
To request a refund, please contact us within 2 hours after the delivery of your order. We will ask for photographic evidence of the issue for our records.
Refunds on Late Deliveries
We strive to ensure timely delivery of our pizzas. However, if your pizza arrives later than the promised time, you may be eligible for a partial refund or a discount on your next order. Please note that refunds for late delivery are at the discretion of EverydayCommonsHub and are not guaranteed.
Processing Refunds
Once your refund request is received and inspected, we will send you an email notification of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Non-returnable items
Please note that due to the perishable nature of our food products, we do not accept returns. If your refund is approved, there is no need to send any items back to us.
Contact Us
If you have any questions about your order or our refund policy, please contact us at +44 20 7946 0958. We are happy to assist you and ensure that your experience with EverydayCommonsHub is a delightful one.
Our Contact Information
EverydayCommonsHub
43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom
Phone: +44 20 7946 0958
Website: everydaycommonshub.sbs
Changes to Refund Policy
We may update our refund policy from time to time. The latest version will always be posted on our website. This policy is effective as of April 1st, 2023.
Last Updated
This refund policy was last updated on April 1st, 2023.